Data Deletion

How to ask Kizuna Logic or any product operated by Kothari IT Services Private Limited to delete your personal data — what we verify, what is deleted, what must be kept, and how long it takes.

Last updated 10 September 2026 · Kizuna Logic is a product of Kothari IT Services Private Limited, CIN U85500PN2017PTC172200, Pune, Maharashtra, India.

In short

Email info@kizunalogic.com with the subject line "Data deletion request".
We acknowledge within two working days and complete a verified request normally within thirty.
Some records must be kept by law — tax, payroll, audit — and we tell you exactly which.
If the account belongs to your employer's workspace, ask your employer first; the data is theirs.

How to make a request

Send an email to info@kizunalogic.com (or info@kothariit.com) with the subject line "Data deletion request". Include:

the product or app, and the organisation you use it with;
the account identifier you sign in with — email address, phone number or username;
what you want deleted — the whole account, or specific data.

A signed-in Kizuna Logic administrator can also remove a user from their workspace themselves, from the Admin Panel; records that user created stay with the business.

How we verify it

We confirm the request comes from the email address or phone number registered on the account, or ask for other proof that you control it. Where the account was provisioned by a business — an employer, or a client organisation — we may need that organisation's authorisation before acting, because the data in that workspace is theirs.

What is deleted

your account and sign-in credentials;
your profile and contact details;
personal data we hold about you that no legal or contractual obligation requires us to keep.

What must be kept, and why

records that tax, accounting, payroll or audit law requires a business to keep, for the period it requires;
security and audit logs that protect the system and its other users;
business records that belong to a client organisation — an invoice you raised, a purchase you entered — which remain that organisation's records with your name on them;
copies inside backup cycles, which expire on their own schedule and are never restored to a live system for the purpose of reviving deleted data.

When we confirm a deletion, we say what was deleted and what remains, with the reason for each item that remains.

How long it takes

We acknowledge every request within two working days. A verified request is completed as soon as practicable, normally within thirty days; where verification takes longer, or a legal hold applies, we tell you and give the reason.

Third parties and client systems

Data that passed through a third-party platform — for example messages sent over the WhatsApp Business Platform — sits with that platform under its own policy and needs a separate request to it.

If you use a system KIT operates for your employer or for a business you deal with, ask that organisation first: access, permissions and the data live with them. We support them in completing your request, and where a change needs their approval we route it there and say so.

Questions about this page: info@kizunalogic.com · +91 90114 49837.