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Aurum CRM Private rollout

Every enquiry captured, converted, and cared for

Every enquiry from walk-in, WhatsApp, or Instagram captured, converted, and cared for.

A multi-tenant CRM for jewellery retail chains: the reception desk, leads, Customer 360, fair sales attribution, tiers and offers — built for how jewellery retail actually sells.

Jewellery Managed by KIT Custom quote, not a plan
Aurum CRM
  • Built, in private rollout
  • A home dashboard per role
  • English · Marathi · Hindi
  • WhatsApp Cloud API sender
What it does today

Every line names a screen that exists

Who it is for: Jewellery retailers with branches. Roles from receptionist and salesperson to team lead, branch manager, owner and marketing.

Reception desk

Phone lookup that handles shared family numbers, greet-by-name, tiers by lifetime spend.

Customer 360 and families

Every visit, purchase and follow-up on one record; families linked.

Leads and fair attribution

A pipeline with follow-ups; record-sale gives attribution credit to the right person.

Offers, loyalty, referrals

Coupons, gifts, loyalty tiers, referrals, segments and campaigns.

Reviews that protect you

A post-purchase link: happy customers go to Google, unhappy ones reach you privately.

Automations

WhatsApp Cloud API, chatbots and automations; Excel/CSV import; works as a PWA.

The problem it removes

Why businesses come to Aurum CRM

Enquiries go quiet

A walk-in who did not buy today is forgotten by next week.

Three inboxes, no pipeline

WhatsApp, Instagram and the counter never meet in one list.

Loyalty by memory

Repeat customers are remembered by the one salesperson who served them.

How we deliver

Specified, built, verified, gated, operated

Every KIT system ships through the same operating discipline.

01Specify

Every build starts as written acceptance criteria you can read, not a guess. Wrong assumptions die before code exists.

02Build

AI-first engineering against proven patterns from every system we have shipped. Every change is a reviewed pull request traceable to a person.

03Verify

We exercise every function ourselves, including the failure cases, before you ever see it. You review a working thing.

04Gate

Nothing reaches production on its own. A human runs every release after pre-flight checks on the target server.

05Operate

Monitoring, auto-restart, offsite backups with tested restores, and a documented rollback path for every system.

Get a quote

Tell us about your jewellery business

A few quick questions so the quote fits your size, then how to reach you. We reply within one business day; no card, no obligation.

  • Priced per business, on your numbers
  • A walkthrough on a call or WhatsApp
  • Hosting, updates and recovery run by KIT

Quote for Aurum CRM

Answers stay with your enquiry so the first call is about your business, not ours.

1 About your business
2 How to reach you
Reach me by

Add an email or a phone so we can reach you. No card, no obligation.

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